As one of the world’s most popular Voice-over-Internet-Protocol (VoIP) and instant messaging apps, Skype has earned its place on almost every personal computer. The app has been constantly improved with additional features, from video chats to conference calls, making it a trailblazer in online telecommunications.
Skype’s Click-to-Call browser plug-in pioneered the technology of recognizing phone numbers on web pages. It would highlight the numbers, allowing you to add them to your contact list, or call them over Skype with a single click.
This seemingly minor function promised major convenience, sparing users a lot of time and effort over the long run. However, the plug-in slowed the browser down considerably whenever searching for phone numbers. To resolve this latency problem and perfect the plug-in, Skype reached out to Softage.